Legal

Privacy Notice

Weenjoy Users — by WEENJOY LLC · Last Updated: June 20, 2025

Privacy Notice — Quick Summary

This summary provides key highlights. Please read the complete privacy notice below for full details.

Data We Collect

  • Account info (name, email, country)
  • Location data (GPS coordinates, country)
  • Usage data (transactions, preferences)
  • Firebase analytics (crashes, performance)

Why We Collect It

  • Manage your loyalty account
  • Show businesses near you
  • Process rewards and transactions
  • Send personalized offers

Location Data

  • Used to find businesses near you
  • Detect your current country
  • Cached for 24 hours, then refreshed
  • You can disable anytime in settings

Your Rights

  • Access your data anytime
  • Correct inaccurate information
  • Request deletion of your account
  • Opt out of marketing communications

Contact for Privacy Questions: support@weenjoy.com

Comprehensive Privacy Notice

WEENJOY LLC, with address at 262 Chapman Rd Ste 240, Newark, Delaware, 19702, USA, is responsible for collecting your personal data, the use given to it, and its protection, and hereby informs you of the following:

Use of Your Personal Data

The personal data we collect will be used for the following necessary purposes to provide our services:

  • Account Creation and Management: Create and maintain your user account for the Weenjoy Loyalty Program
  • Authentication and Security: Verify your identity when you log in and secure your account
  • Location-Based Services: Show you participating businesses and offers near your current location or in your country/region
  • Loyalty Program Operations: Track your transactions, calculate rewards, and manage your loyalty points and benefits
  • Personalization: Display content in your preferred language, show prices in your local currency, and adjust timezone settings
  • Communication: Send you important notifications about your account, transactions, and program updates
  • QR Code Validation: Process QR code scans at participating businesses to register your transactions and award loyalty points
  • Customer Support: Respond to your inquiries and provide technical assistance

Additional Uses (Optional — Require Your Consent)

We may also use your data for the following secondary purposes that allow us to provide better personalized experiences:

  • Marketing Communications: Send promotional offers, special deals, and commercial information through email, push notifications, and in-app messages
  • Location-Based Marketing: Use your location data to send personalized offers from businesses near you
  • Analytics and Statistics: Analyze usage patterns and preferences to improve our services
  • Personalized Recommendations: Suggest businesses and offers based on your location, preferences, and transaction history
  • Market Research: Conduct surveys and research to improve the Loyalty Program and develop new features
  • Partner Marketing: Share aggregated and anonymized data with participating businesses (individual identifying information is never shared without explicit consent)

How to Opt-Out:

  • Marketing Emails: Click the "unsubscribe" link in any promotional email
  • Push Notifications: Disable notifications in your device settings or app settings
  • Location-Based Marketing: Disable location access in your device settings
  • All Secondary Uses: Send an email to support@weenjoy.com

Device Permissions We Request

The Weenjoy app requests the following permissions. You can grant or deny each one. Some features may not work if permissions are denied.

Location (GPS)

Why we need it: To show businesses near you, calculate distances, detect your country, and provide location-based offers

When we access it: When you open the app or use location-based features

Required: No — app works without it, but you'll only see businesses from your registered country

Notifications

Why we need it: To send alerts about rewards earned, special offers, and important account updates

Required: No — you can use the app without notifications

Internet

Why we need it: To communicate with our servers, sync your data, and provide all app features

Required: Yes — app requires internet connection to function

Permissions We DON'T Request: We do NOT request access to your camera, photo library, microphone, contacts, calendar, or biometric authentication (Face ID / Touch ID).

Personal Data We Collect

1. Account Information (Collected During Registration)

Required Information:

  • Email Address — For login and verification
  • Password — Encrypted with bcrypt
  • First Name — For personalization
  • Last Name — For account identification
  • Country — Auto-detected from device

We do NOT collect profile photos, date of birth, physical address, phone number, or biometric data.

2. Location Data

  • Precise Location: GPS coordinates when you use location-based features
  • Approximate Location: Country and region derived from GPS or device settings
  • Home Country: The country you register in or set as your primary country
  • Current Country: Your current location country (refreshed every 24 hours)

You can disable location access at any time. If disabled, the app uses your registered home country for displaying businesses.

3. Usage and Activity Data

  • Loyalty program transactions and rewards earned
  • Businesses you visit and interact with
  • Search history within the app
  • Preferences and settings you configure
  • App usage patterns and features accessed

4. Notification Data

If you grant notification permissions, we collect device notification tokens to send push notifications about loyalty rewards, special offers, and program updates.

Data We Do NOT Collect: We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or sexual orientation.

Data Transfer and Sharing

1. Participating Partner Businesses

When you make a transaction by scanning a QR code, we share your user ID and transaction details with that specific business to register your loyalty points.

2. Service Providers and Technology Partners

Technical data (device tokens, usage analytics) with trusted service providers who help us operate the app (cloud hosting, push notification services, analytics platforms).

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

3. Aggregated Statistical Data

Anonymized and aggregated statistics that cannot identify individual users, used for market analysis and program improvement.

4. Legal Requirements

We may disclose your personal data if required by law, court order, or government regulation, or to protect our legal rights and prevent fraud.

Your Express Consent:

By creating your user account and accepting the Terms and Conditions, you expressly authorize WEENJOY LLC to:

  • Share your country, region, language, timezone, and currency preferences with our systems
  • Process your location data to provide location-based services
  • Share transaction data with participating businesses where you earn loyalty rewards
  • Use aggregated statistical data for marketing and analytics purposes

International Data Transfers: Your data may be stored and processed on servers located in different countries where we or our service providers operate. We ensure any international transfer complies with applicable data protection laws.

How Long We Keep Your Data

Active Account Data: Retained for as long as your account is active and you continue to use our services.

After Account Deletion:

  • Your personal identifying information is deleted within 30 days of account deletion
  • Transaction history may be retained in anonymized form for accounting and legal compliance (up to 7 years)
  • Some data may be retained longer if required by legal obligations or to resolve disputes

Location Data: Current location is cached for 24 hours then automatically refreshed. Historical precise location is not stored; only the country/region associated with transactions is retained.

Your Right to Deletion: You can request deletion of your data at any time by contacting support@weenjoy.com or by deleting your account through the app settings.

How We Protect Your Data

Encryption

  • All data transmitted is encrypted using HTTPS/TLS
  • Passwords are hashed with industry-standard algorithms
  • Sensitive data is encrypted at rest

Access Controls

  • Strict access controls limit who can view your data
  • Multi-factor authentication for our staff
  • Regular security audits and monitoring

Device-Level Security

  • Secure token-based authentication
  • Automatic session timeout for inactive users

Security Practices

  • Regular security updates and patches
  • Penetration testing and vulnerability assessments
  • Incident response and breach notification procedures

While we implement robust security measures, no system is 100% secure. You are responsible for keeping your password confidential. If you suspect unauthorized access, contact us immediately at support@weenjoy.com.

Your Rights (Access, Rectification, Cancellation, Opposition)

You have the right to know what personal data we have about you and how we use it. You may request:

  • Access: Know what personal data we hold about you
  • Rectification: Correction of your information if it is outdated, inaccurate, or incomplete
  • Cancellation: Deletion from our records when you consider it is not being used in accordance with regulations
  • Opposition: Object to the use of your personal data for specific purposes

How to Exercise Your Rights:

Send an email to support@weenjoy.com including:

  1. Your name and an address or means to communicate the response
  2. Documents proving your identity or legal representation
  3. A clear description of the personal data and the right you wish to exercise
  4. Any other element that facilitates the location of your data

Response Timeline:

  • Initial Review: If additional information is needed, we will request it within 5 business days
  • Your Response Time: You will have 10 business days to address any requirement
  • Final Response: We will communicate our determination within 20 business days of receiving the complete request
  • Implementation: Changes will be effective within 15 business days following the response

Third-Party Services and SDKs

Our app uses third-party services that may collect, process, and store data independently. These services have their own privacy policies:

Google Firebase

Services Used: Firebase Cloud Messaging (FCM) for push notifications, Firebase Core infrastructure.

Data Collected: Device model, OS version, unique device identifiers, App Instance ID, FCM Token, analytics data (crashes, performance), IP address.

Purpose: Deliver push notifications, monitor app performance and crashes, provide analytics to improve services.

Firebase Privacy Policy: firebase.google.com/support/privacy

Google Play Services

Our Android app uses Google Play Services for location services (GPS and network-based), Google Fonts, and Play Integrity (device authenticity verification).

Google Privacy Policy: policies.google.com/privacy

Map and Navigation Services

When you use navigation features, we may open external map applications. Your location and destination are shared with Google Maps or Waze when you use their navigation.

Google Maps: policies.google.com/privacy · Waze: waze.com/legal/privacy

Our Backend Services

The app communicates with our GraphQL API servers. All data is encrypted in transit using HTTPS/TLS. Data may be processed on servers in different countries. Retention follows the schedule described above.

Third-party services operate independently. We encourage you to review their privacy policies to understand how they handle your data.

Account Deletion and Data Removal

You have the right to delete your account and request removal of your personal data at any time. We provide two methods:

Option 1 — From the App

  1. Open the Weenjoy app and log in
  2. Go to ProfileSettings
  3. Tap Delete Account and confirm
  4. Your account and personal data will be deleted within 30 days

Some transaction history may be retained in anonymized form for legal compliance (up to 7 years).

Option 2 — By Email

Send a deletion request to support@weenjoy.com with:

  • Subject: "Account Deletion Request"
  • Your registered email address
  • Your full name
  • A brief statement requesting account deletion

We will respond within 5 business days and complete deletion within 30 days.

What Happens When You Delete Your Account?

  • Immediate: Your account is deactivated and you can no longer log in
  • Within 30 days: Your personal identifying information (name, email, country) is permanently deleted
  • Location Data: All cached location data is immediately deleted
  • Loyalty Points: All unredeemed loyalty points and rewards are forfeited
  • Transaction History: Anonymized records may be retained for legal/accounting compliance (7 years)
  • Firebase/Analytics: Device tokens and analytics data are removed from our systems
  • Third-Party Services: We delete data from our systems, but third-party services (Firebase, Google) may retain data according to their own policies

Google Play Store — Data Safety Information

This section provides information required by Google Play's Data Safety form:

Location Data

Collected: Yes — Approximate and Precise location (GPS)

Required: Optional — app works without it, but with limited features

Purpose: App functionality (find nearby businesses), Personalization

Shared with third parties: No

Encrypted in transit: Yes (HTTPS/TLS) · Can request deletion: Yes

Personal Information

Collected: Yes — Name, Email address, Country

Required: Required for account creation

Purpose: App functionality, Account management, Communication

Shared with third parties: No (except participating businesses for transactions)

Encrypted in transit: Yes · Encrypted at rest: Yes (passwords hashed) · Can request deletion: Yes

Financial Information

Collected: Limited — Loyalty points balance, Transaction history (no credit card data)

Purpose: App functionality (manage loyalty program)

Shared with third parties: Yes (with participating businesses for transaction verification)

Can request deletion: Yes (may be retained anonymized for 7 years for legal compliance)

Device and App Data

Collected: Yes — Device ID, App version, OS version, Crash logs, Performance data

Purpose: Analytics, App functionality, Bug fixes

Shared with third parties: Yes (Firebase for crash reporting and analytics)

Encrypted in transit: Yes · Can request deletion: Yes

Photos and Videos

Collected: NO — We do not collect photos or videos. Profile photos and camera features are not implemented in the current version of the app.

Children's Privacy

Our app is not directed to children under the age of 13 (or the applicable age of digital consent in your country).

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@weenjoy.com.

If we discover that we have collected personal information from a child under 13 without parental consent, we will delete that information immediately.

Changes to This Privacy Notice

This privacy notice may undergo modifications derived from new legal requirements, changes in our services, or changes in our business model. We commit to keeping you informed about changes, keeping the notice updated on our website weenjoy.com.

Contact Information

For Privacy Questions: support@weenjoy.com

For Account Deletion: support@weenjoy.com

General Inquiries: support@weenjoy.com

Address: WEENJOY LLC, 262 Chapman Rd Ste 240, Newark, Delaware, 19702, USA

Last Updated: June 20, 2025 · Version 2.0

© 2026 WEENJOY LLC · 262 Chapman Rd Ste 240, Newark, Delaware, 19702, USA